Regulations
These rules intend to protect not only Camping Eden, but the welfare and interest of all guests, priority for us. It’s a question of information and simple rules, but above all, common sense and good conduct, for mutual respect and civility: we are sure, you will share and apply them willingly. Thank you all for your cooperation.
RECEPTION
Opening hours: from 8.30 a.m. to 7.00 p.m.
CHECK IN
It is compulsory the registration of all persons entering or staying in Camping Eden. Upon arrival at the reception the guests are required to show a valid ID for the recording of law and to sign the registration form. The booking and signing of the registration form involves the acceptance of the campsite rules. No variations in the number and name of people indicated upon arrival will be accepted.
Each guest during the check in procedure will receive an identification bracelet which must be worn during the entire stay. Customers who don't wear the bracelets will not be considered customers of the campsite.
CHECK OUT
Any changes to the cost of the stay will be settled on-site at check-out. The deposit paid upon arrival will be refunded after the accommodation has been inspected by our staff. Inspections can be carried out in the morning from 8:00 AM and in the evening before 7:30 PM. After the inspection, the keys must be returned to the reception.
At the reception, assistance and cooperation are available in any circumstance. Excursions, boat trips, and tickets for amusement parks can be booked.
The reception also provides the contact details of private doctors (for various specialties), who are always available and can be contacted if necessary, at discounted rates.
TIME OF SILENCE, THE CLOSING TIME OF THE GATES AND NO THOROUGHFARE
Night Quiet Hours: 11:00 PM - 7:00 AM. During high season, the Management may postpone the start of the night quiet hours by one hour. During these hours, it is forbidden to drive cars, motorcycles, or campers within the campsite, and any noise that could disturb the peace and rest of other guests is prohibited. During the night quiet hours, the campsite entrance barriers will remain closed, but pedestrian access will be allowed.
It is mandatory to respect the quiet hours within the campsite. If these rules are not followed and complaints are made by other guests, there will be consequences, and the individuals involved may be asked to leave the campsite.
To ensure compliance with the noise and quiet regulations within the campsite, the main gate for vehicle access will be closed from 11:00 PM to 6:00 AM. During this time, only pedestrian access will be allowed through the pedestrian gate.
Guests arriving after 11:00 PM with a vehicle are required to park outside the campsite in a free notcurnal parking area located 200 meters from the entrance.
VISITORS
Pedestrian visitors are required to pay the fee indicated in the price list or displayed at the reception, per person. They are also required to provide their identity documents at the reception and pay the corresponding fee at the cashier.
All extra visitors must obligatorily stop at the reception for registration. It is prohibited to park visitors' cars inside the campsite.
MINORS
Children under 18 must be accompanied and stay with their parents or other persons who are legally responsible. The adults are responsible for the children's behavior, which should always be supervised and accompanied to the toilet, to the beach, pool and playground.
OBJECTS OF VALUE
Each guest is required to keep the objects it owns. The Management disclaims any liability for loss, theft of valuables or personal items or damage caused by bad weather or force majeure.
IT IS ABSOLUTELY FORBIDDEN
to damage plants and flowers, dig holes in the street and on the emplacements, to light fires, hanging ropes and tents to trees and structures, tampering with equipment in common use, wash dishes and clothes out of the special sinks, wash your car in the area used as a Camper Service.
The campsite management reserves the right to remove without delay those customers who, in his opinion, by their conduct disturb the tranquility of others or do not respect the rules of the campsite.
ANIMALS
Pets are allowed, by agreement with the management, in compliance with the law (see definition of dog breeds considered dangerous), except in mobile homes. Remember to bring to their health certificate, leash and muzzle for tranquility of all guests of the campsite. Dogs cannot enter the pool area, public showers and the supermarket.
Guests who stay in a chalet with animals (max. middle size) during the check in must leave a deposit of Euro 100,00 in cash.
TENTS, CAMPERS, CARS, MOTORCYCLES, SPEED LIMIT
Cars and motorcycles can be parked in the designated pitch or near the chalet or mobile home. The size of the parking space is suitable for a standard car. For each pitch or accommodation unit, only 1 (one) car is allowed.
To ensure the safety of all guests within the campsite, we remind drivers that the speed limit inside the campsite is 10 km/h.
The free stay of caravans and/or tents left unoccupied is not permitted during high and peak season. In this case, the base rate for the pitch and two people will be applied.
POOL
The freshwater pool, which is potable, is not for professional use. It is supervised by lifeguards and is open daily from 9:00 AM to 7:00 PM.
Features:
- Adult pool: 12 m x 22 m, depth: 1.25 m - 2.00 m
- Children's pool: 10 m x 10 m, depth: 0.50 m
- Pool at the upper part of the campsite: 10 m x 18 m, depth: 0.00 m - 1.25 m
We take great care in ensuring the potability and cleanliness of the pool water. For this reason, swimming caps are mandatory—please don’t forget to pack one! Only swimsuits without metal parts are allowed in the pool; for men, tight-fitting briefs or trunks are required (bermuda shorts are not permitted).
Hot showers are completely free of charge and are available for your maximum comfort.
The slides and splash pool are operational according to specific hours throughout the day. For more information on the operating hours, please contact the reception.
Please note that during the low season, their operation is not guaranteed.
ACCOMMODATIONS AND PITCHES
On the day of arrival the accommodation will be available from 5.00 p.m. and the day of departure must be vacated by 9.00 am
On the day of arrival the pitches are available from 3.00 p.m. and on the day of departure must be vacated by 12.00. For departures after 12.00 will be charged an additional day.
The pitches are equipped with electricity at 220 volts / 6 amps (EC attacks in use).
The accommodations cannot be occupied by a higher number of persons than established by the management otherwise the reservation will be cancelled on site.
The pitches cannot be occupied by a number of people over 6 otherwise the reservation will be canceled on site.
For all gas, water and electricity are free: the campsite participates in programs of environmental sustainability, so guests are requested not to waste these such important and valuable resources. Small measures such as switching off the light and the air conditioner when not needed, close the water tap etc.., represent an important contribution to the ecosystem in which we can all live.
In case of late arrival or early departure for any reason not attributable to the campsite the customer must pay the whole booked period.
In case of no show reservations confirmed with deposit will remain valid until 12.00 a.m. the following day: after this term and in the absence of communications the reservation will be canceled. For this reason, please promptly notify any errors on arrival.
The management ensure the type of accommodation or pitch required, but does not guarantee the reservation of specific plots or accommodations.
FREE SERVICES AND ON PAYMENT
Bed linen, cots, high chairs, Wi-Fi, air conditioning, and laundry services are optional and subject to a fee. Hot showers, umbrellas, pool loungers, and sunbeds for bungalows and mobile homes are free of charge. Final cleaning of bungalows and mobile homes is mandatory. The price list includes VAT and, along with the campsite regulations, forms an integral part of the booking conditions.
The Management is not responsible for any damage caused to people or property within the campsite due to natural disasters. In case of disputes, the Italian version will prevail, and foreign language translations are for informational purposes only.